OPEN POSTIONS

Senior Director - Client Success

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Serving clients nationally, BrkThru Digital offers programmatic, SEM, paid social, OTT and emerging digital media solutions that deliver powerful marketing results for businesses in revolutionary new ways.

This position is entirely virtual and work from home with requirements for travel to client meetings and company events.

BrkThru Digital is looking to hire a Director, Client Success in the Southwest with a preference in Texas, Oklahoma, Arkansas, Louisana.
The ideal candidate has an entrepreneurial spirit, who works with a sense urgency and passion, and thrives in this early stage, market development phase. This new role will work closely with local sales teams and leadership teams. This is an ideal role for a solutions-based seller who is comfortable building new lists, prospecting and closing new business. Compensation for this position is base plus commission and a generous bonus package.

Responsibilities:

• Be successful with cold calling, prospecting and scheduling your own appointments as this is a front-line seller role focused on Regional Agencies and Direct Clients in the your designated regional territory
• Expert level understanding of exchange platform, programmatic, digital media, and advanced audience targeting capabilities and their value proposition for clients to drive business unit, performance, growth and revenue
• Establish strong relationships with advertising agency and client-direct personnel, including all decision-makers and key influencers from junior media planners to top management
• Act as a digital media mentor and resource to our client base and general sales staff
• Meet and Exceed Revenue Targets
• Become a positive and influential presence in your region

Requirements

• Minimum 5 years sales experience as an individual contributor in sales
• Proven experience selling Digital and Programmatic offerings
• Proven track record in meeting/exceeding monthly, quarterly and annual revenue goals
• Consistent performer and responder to daily, weekly and monthly sales KPI’s
• Demonstrable experience at new market and revenue development
• Previous traditional media experience (Outdoor, Radio, Events and Sponsorship Print sales, etc.) a plus
• Deep contacts with Regional Agencies and Direct Clients with focus on Healthcare Services, Retail, Travel/Tourism, Automotive, Higher Education, and Government is a plus
• Independent, Entrepreneurial, comfortable in a fast pace, early stage environment
• Intellectual curiosity to surface insights & implications and use this knowledge to think creatively about how to advance our Regional offerings
• Exceptional communication skills with the ability to clearly articulate compelling value propositions for our Digital Solutions
• Excellent verbal and written communication skills
• Regional travel estimated to be 25-50% of the time

Digital Media Account Manager

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You have a proven track record of premium campaign management, relationship development and account growth. You pride yourself on your dedication to developing creative digital solutions that maximize client retention. You’ve developed the skill set that allows you to deliver best-in-class client reporting, insights, and results.

Responsibilities:

• Work with Client Services team to provide, set-up, reporting, and analysis support across campaigns.
• Setup and maintain client dashboards
• Maintain and grow the library of reporting dashboard templates
• Assist with creation, writing, and maintenance of internal training materials for reporting and client on-boarding processes.
• Monitor campaign performance and work with internal teams to deliver insights and recommendations
• Provide initial, monthly, and end-of-campaign reporting to clients
• Create and process insertion orders (IO’s)
• Regularly and consistently update CRM with job details, budgets, campaign flights, goals and other pertinent details.
• Organize client creative assets, ensuring all necessary assets are provided in a timely manner
• Work with Media Services team load and QA creative
• Client-facing communication
• Proactive in identifying new opportunities and solutions; developing ways to add value to clients
• Establish a positive and efficient working relationship with the Media Team who deliver success day-to-day, and partner with them to prioritize projects and ensure that deliverables meet our high standards.
• Quickly establish a trusted working relationship with the client teams across accounts and become a reliable partner in delivering YES-success
• Support the sales team with pre-sales and marketing efforts
• Help to strategize and improve the account management team’s processes and operations as the company continues to grow at a rapid pace.

Requirements:

• Bachelor’s degree required; concentration in advertising, marketing, business administration, and/or communications preferred.
• Experience in delivering award-winning campaigns (media, integrated or creative)
• Ability to strategically frame an opportunity for both client and agency
• Extremely detail-oriented, with clear and proven organizational skills
• Ideal candidates have a proven ability to navigate large client organizations and experience with large brands
• Proactively grow, shape, and manage multiple large accounts (or multiple projects)
• Partners well with team members (above, below and lateral), trusted senior client partner, providing consistent strategic advice
• Thorough understanding of online marketing and proven ability to assist clients with online campaign planning
• Thorough understanding of marketing new media techniques including bought, owned and earned media (paid search, SEO, social media, display media).
• Ability to represent and promote BrkThru Digital in a professional manner and demonstrate value added service to clients
• Ability to defend creative and strategic work that meets or transforms our client’s business and needs
• Superior written and verbal communication skills and outstanding presentation abilities
• Natural leadership, motivational and organizational skills
• Excellent skills in MS Office, particularly Excel, PowerPoint, Word and Outlook
• Have Fun! Share memes and pics of pets and kids!

Digital Media Analyst

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Responsibilities:

• Support Media team with insights, analysis, and optimization recommendations
• Support Client Services by providing Media insights, analysis, and optimization recommendations
• Assist as needed with monthly and end of campaign reporting to key clients
• Monitor campaign performance for key clients
• Communicate as needed with key clients on campaign performance, insights, and recommendations.
• Provide data driven recommendations to help shape campaign strategy and business renewals.
• Analyze data sets to uncover trends and areas for campaign optimization. Communicate these to internal and external teams as actionable next steps.
• Work closely with the Senior Analyst and Media teams to learn all aspects of Brkthru reporting and optimizations.
• Identifying data patterns and what they mean as it applies to creative/messaging, bid strategies, and more.

Requirements:
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• Demonstrated proficiency in Display and Video 360, Campaign Manager, Facebook Business Manager, Google Ads, Bing, The Trade Desk, Amazon DSP, Beeswax, LinkedIn, Pinterest.
• Possess a deep understanding of digital advertising performance across display, video, search, social, audio and digital tv channels. Be comfortable in media trading across these channels as well as providing demonstrated, measurable success.
• Proficiency using software such as: Tableau, Power BI, SQL, Google Data Studio, Domo, Tapclicks, Excel, Power Point.
• 2-4 years’ experience trading or optimizing media campaigns.
• Bachelor’s degree

HR Generalist

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BrkThru Digital is a fast-growing, digital marketing services company with 50+ employees and counting. We are an all-remote company that connects through a variety of online organization tools and digital platforms throughout the day. Team members respect both the responsibility and freedom that comes with working in this manner. This is a fast-paced environment where employees require minimal direction, are disciplined, and embrace the vision, goals, and core values of the company. All employees have input and ideas that they share and are very open to both giving and receiving feedback and training.
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We are excited to grow our Operations team and to find someone to lead in the continued development and implementation of efficient processes, systems, policies, and programs for our whole team.

You will be the important first point of contact for all our new employees in their onboarding /training process, as well as, support existing team members with benefits administration, HRIS changes, performance, and personnel concerns. You will contribute as a thought leader and as a valued member of the Operations team.   


The Opportunity:

Cultural fit is HUGE for our company. Excellent collaboration and communication skills, caring, having a positive attitude and trust are the major tenets of our Core Values and you will be one of the key stewards of these BrkThru principles.

• Create, develop, and evolve our human resource processes. This will include oversight of recruitment, employee onboarding, benefits administration, and streamlining the development of guidelines and processes
• Coordinate employee development plans and performance evaluation process with department directors and with our Core Values in mind
• Develop new hire orientation materials, training timelines, and procedures. Work with department directors to ensure all new employees are exposed to uniform and thorough onboarding to BrkThru.
• Ensure all of the HR processes and activities are in compliance with current legislation and, kept up to date, including the secure management and maintenance of all employee data.
• A strong background and ability in Employee Engagement experience and proper documentation processes for a remote environment with employees residing in multiple states across the U.S.
• Work with Directors to establish best practices for performance documentation and conflict resolution in accordance with best practices.
• Provide advice and counsel on general employee relations issues, including diversity and inclusive processes and practices.
• Integrated and organize BrkThru’s various employee recognition programs so they are consistent, clear, aligned with our Core Values, and available to all employees.
• Own the management of BrkThru Digital’s Employee Handbook, regularly contributing and updating our policies and practices and ensuring every employee has received this information.
• Develop and execute clear, transparent processes, and reporting mechanisms.

Requirements:

Skills

• Strong thought leader and extensive knowledge of best practices in People Operations and Employee Experience.
• Demonstrated leadership, strong personal presence, and empathy
• Ability to articulate how your expertise can contribute to Brkthru’s organizational maturation
• Great interviewing skills
• Experience with Zoho
• Deep understanding of Labor Laws, H.R. policies, and documentation practices
• Knowledge of state laws as it pertains to a remote company with employees resdiing in several states.
• Experience working remotely and at least one successful experience with a high-growth or early-stage companies

Ideal Characteristics

• Three years of progressive Employee Experience or People Ops leadership role
• Internally motivated, hard-working, loves to problem solve
• Passion for your field of expertise.
• Easily integrate into a diverse, established, and cohesive team.
• Excellent communicator. As a virtual company, this is crucial for all our employees to be clear, responsive, and direct.
• Able to give and receive honest feedback
• Motivated by working closely w/ talented colleagues. 
• Comfortable and productive working remote 100% of the time.
• Adaptable, reliable, & responsive.
• Exceptional Organization and People Skills
• Understanding of the DISC assessment & profiles or willingness to learn
• A quick study of different platforms, software programs, and documentation procedures as it pertains to H.R. in a remote environment.
• Willingness to take the time to learn our business, industry, and employees
• Ability to enhance, reinforce, and execute your job description through the lens of BrkThru’s Core Values and key principles.